The Quality Assurance Program (QAP) is a commitment to project owners that work will be done right the first time.
Certified Air Balance Co., Inc. credibility is built by maintaining integrity through high standards, quality programs and demonstrated capabilities of its certified firms. This is achieved through NEBB's QAP. The program ensures swift, single-source mediation and resolution of disputes between NEBB Certified Professionals and their customers. NEBB's QAP applies to all projects that have been specified for completion in accordance with NEBB's applicable Procedural Standards and delivered by
Certified Air Balance Co., Inc.
Project owners not satisfied with work delivered by a NEBB Certified Firm should contact NEBB to start the process of mediation and resolution of the dispute.